Communication is essential for any company, whether it’s with the CEO, board chairman or fellow board members. There are common pitfalls when it comes to board communication among members that can result in frustration, misunderstandings, and ultimately less trust.
Board members often complain about a lack information, being misled or caught off-guard and not feeling valued. This can cause rifts and make it difficult for a board of directors to take sound decisions.
One way to tackle these issues is to ensure that communication with board members happens in a variety of ways. Utilizing a board portal, email, instant messaging, and video conferencing tools useful site are good options for facilitating communication between board members during meetings. This can help reduce the time spent on administrative tasks and makes more room to have strategic discussions during the meeting.
It’s also important that you know the preferred style of communication of each board member. Some people prefer to read, while others prefer to read emails or make phone calls. This will allow you to modify your approach to the different board members, ensuring that they are getting the most relevant information, and also having their requirements met.
It’s also essential to keep in touch with board members in a proactive manner by assessing the urgency of each issue and determining the right timeframe. If a question is raised that isn’t on the agenda at the next board meeting it is best to put off discussion to a later date.
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